Privacy Policy

Threads & More values its customers and respects their privacy.

This Privacy Policy sets out how Threads & More uses and protects any information that you provide when you use this website. Threads & More is committed to ensuring that your privacy is protected. All the information that is collected when using the website will only be used in accordance with this privacy policy. Threads & More may change this policy from time to time by updating this page. Please check this page regularly to make sure you keep updated on any policy changes

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.Threads & More website is directed for use by adults. Threads & More does not knowingly collect any personal information from children under the age of 13. Those under age 13 should not use this website or provide Threads & More with any personal information.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site and provide us with feedback on our products or services

How do we use your information? 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested

To improve our website in order to better serve you

To allow us to better service you in responding to your customer service requests.

To administer a contest, promotion, survey or other site features

To quickly process your transactions

To ask for ratings and reviews of services or products

To follow up with you after correspondence through other means such as live chat, email or phone inquiries

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.We use regular Malware Scanning.Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.We implement a variety of security measures when a user places an order to maintain the safety of your personal information.All transactions are processed through a gateway provider (Pay Pal) and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in the shopping cart

Understand and save user’s preferences for future visits

Keep track of advertisements

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future

We may also use trusted third-party services that track this information on our behalf.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.If you disable cookies, some features will be disabled. It will affect the user’s experience and will prevent some features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website.Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

Remarketing with Google AdSense

Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

HOW CAN I EXERCISE MY CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS?

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience, please let us know by using one of the following methods: (i) call us at 587-228-8166, or (ii) email us at info@threadsandmore.ca , or (iii) send your request to Threads & More, 5208, 155 Skyview Ranch Way NE, Calgary, Alberta T3N 0L5, Canada. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. It may take up to 2 weeks to process your postal mail request, during which period you may continue to receive communications from us. You may also unsubscribe from our e-mail services by using the unsubscribe link situated at the bottom of any promotional message you receive from Threads & More.

HOW CAN I ACCESS OR CHANGE MY PERSONAL INFORMATION, WITHDRAW MY CONSENT, OR MAKE INQUIRIES OR COMPLAINTS IN RELATION TO THIS POLICY AND ALDO’S PRIVACY PRACTICES?

Threads & More will ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.  You are entitled to request access to and correction of your personal information collected by us. In order to make such a request, or if you have any questions or to make any complaint in relation to this Policy and Threads & More’s privacy practices, please contact us by writing to:

Director

Threads & More

5208, 155 Skyview Ranch Way NE

Calgary, Alberta
T3N 0L5
Canada

MOBILE PRIVACY

When you use our mobile optimized website or our mobile application, we may receive information about your location and your mobile device, including a unique identifier for your device. ALDO and our service providers may use and store this information to provide you with location based services, search results, and other personalized content. ALDO will provide notifications only to those customers who accept to receive such notifications. Most mobile devices allow you to control or disable location services in the device’s setting’s menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacturer of your particular device.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

info@threadsandmore.ca and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.threadsandmore.ca

info@threadsandmore.ca

Threads & More

5208, 155 Skyview Ranch Way NE

Calgary, Alberta T3N 0L5

Canada